Myntra.com — account blocked

I am using myntra from last many years and few days back myntra had blocked my account with out giving any reason to me. They are only saying that read our terms o[censored]se link. I talked to so many customer care executive and seniors but no one is trying to understand my things. Every one has the same answer we cann't do any thing in this regards. This is totally unprofessional from myntra. They are not giving any reason. They are not returning products. My 16000 rs has been stuck in myntra and no one is going to help me. I requested to them to arrange pick up of this order but no one is hearing my this request. Please help me this as myntra is doing such kind of cheap practices with lots of customers. Myntra is worst website and never do any kind of shopping with myntra in future. Guys please beaware of doing big amount shopping with myntra as you never know when they will block your account. There customer care executives are very unprofessional and even they don't listen your things. At the end they disconnect phone by saying thanking for calling myntra.