Myntra.com — Account deactivate

HI Team .
my account was hacked by some hackers and currently my account is deactivated .
i had 36K balance in my account gift balance.
i had sent all the details to myntra and every time i call to helpdesk they ask to wait for 48 hours and no action taken till today

here is the ticket
IN[protected]

please help me to recover my account and make sure i get my amount back