Myntra.com — account deactivated

Address: 34MMIG NEHRU ENCLAVE SHAMSABAD ROAD, AGRA, landmark- wellam garden public school, Agra, Uttar Pradesh, 282001

Sir,
My myntra account is deactivated without any legitimate reason and i have contacted to myntra's customer representative and they all have given assurance that your product which you ordered will be definitely returned but after 3-4 days i got a email that your account is blocked and my hard earned money by which i ordered a product which i want to return to get refund is also blocked.
so, i'm requesting you please refund my money for the product which i never want to use.
Genuine customer
Subham jain
[protected]@gmail.com