Myntra.com — account is showing locked

Address: Bangalore, Karnataka

Sir my id is [protected]@gmail.com has been locked at myntra.com without any reason or information. I done shopping at myntra of 17000, and have some issues in some products.. So how i return them.. I talked to myntra custmore care but thes said that there is no information of your account... Wait for two days, we have sent your issue to concern department.. I also have money in myntra account.. The problem has not been solved..