Myntra.com — account locked without any reason

I am a regular customer of myntra for about 4-5 years now. I am unable to login to my account, i tried to change my password, create a new account, try contacting customer care several times. However, i am still not able to access my account. It says "account locked - contact customer care" and as per customer care account does not exist. They have absolutely no clue what is going on.