[Resolved]  Myntra.com — amount debited from account twice but not refunded

Address: 1903 sector 4 gurgaon, 122001

I try to place an order on 31 march 2019 of 1628 inr, amount debited twice but order not placed. Then as per policy i wait for 7-10 days but no amount refunded. I loadge a complaint both in bank and on myntra. Bank give me confirmation mail with transaction number that myntra received amount on 2 april instead of 31 march. Every time i try to contact with customer care, they says no amount is received by us. It seems like i lost my money because myntra is not resolving my issue. They gave me same excuse every time to wait for 48 hrs but not ever taking my problem seriously. 3256 in is small amount for big site like myntra but not for us. We earn whole not not to waste money like this. I am not gona use this fake and cheater site again. They do such kind of things with customer who shop on regular basis from them and earn a large profit by delivering no service no product to customer. I just want my money back. Attaching my acount statement as a proof that i don't receive any money till day