Myntra.com — Amount deducted from mobikwik wallet but order not placed

I had placed an order on 10th Noevember, 2021 with Myntra. An amount of Rs 1252 has been debited from my mobikwik wallet to Myntra Desings Pvt LTd. However, order status is not shown with all the items still remaining in the cart. Tried contacting them several times, automated messages alone wouldn't help resolve the issue since these problems should be addressed directly with the customer care executive.