Myntra.com — amount got debited from bhim upi but myntra is declining the same

The amount has been deducted from my account using bhim upi paytm and transferred to myntra but the order was not placed. The incident happened on 24th june, 2019. Myntra is declining that they received the amount. I want the refund of rs2411 back to my account. This was my first time experience with myntra and it turned out to be horrible. Moreover, the customer service also sucks.