Myntra.com — amount got deducted from account but order failed message displayed

Address: Bangalore, 560003

I had ordered products worth rs.1772/-, order failed message was displayed. I received sms of amount got deducted from bank. I checked my bank balance on google pay and could view money deducted. Later i called myntra helpline they are denying any amount received. I took bank mini statement which clearly shows amount deducted. I emailed myntra and attached snap of mini statement and screenshot of sms. I have written 2 emails they respond we will contact by 24 hours but no use. Please i need justice.