Myntra.com Complaints & Reviews

Mne Ek jagging khreedi thi black color ki mne koi or order Kia tha or unhone kuch or bhej dia... Complain Kia mne Lekin unhone Bina reason diye complain decline kr dia
Company me call Kia unhone koi reason nhi dia bss hme Itna hi pta h jo computer pr Dikha rha h yhi Bol kr phone Kat dete h

I ordered a saree on myntra and got it on 28 June with out MRP tag but just with price label and I placed return for this on 29 June itself, it was on hold because it doesn't not have MRP tag. so I called customer care for the same and they asked me to send pictures of the price label with bar code and product. I have sent the same and it's been almost 20 days still they didn't resolve issue. Everytime I call them they ask me wait for 24-48 hrs and iam calling again and again from last 20 days and hearing the same...very bad on myntra and need immediate resolution

Order no :[protected]-6631301
Refund should take 7-10 days but it's been over a month i haven't received my money back in the account.
It would be great if you redeem it as points on myntra account or in the bank account within 3-4 days
Otherwise i would have to lodge a complaint against this.

I placed an order of suit on 19th June 2020 and received the order on 23rd June 2020. Product I received is faulty and torned one. I placed a return order but my request is put on hold and I have not received any call back from myntra.

Order No[protected]-9507501

Date of incident: 04.06.2020

On 03 jun 2020 i placed order for "men olive green & yellow checked regular fit green casual shirt by roadster" through myntra app i have opted payment at the time of delivery (Cod/card payment).
I received the package on 04 jun 2020. We made the payment of rs.714/-through gpay which was debited from my indian bank account but was not credited to myntra account. Hence the delivery guy asked...

I ordered product from myntra order no.[protected]-1936803. I recieved product without dupatta raised complaint they decline it saying package was not damage. I am not able to return also as dupatta is not there. Waste of my money. How they are investigating it when i dont receive dupatta and they are not able to find issue. Lost trust. Now no one is listening.

My order status shows delivered, but i haven't got it yet. I have already raised this issue 10 days from today. Every time i get only response that they will revert back with 24hrs that 24hrs never completes to them. Such a pathetic customer service.

Date: 02/06/2020
Number: [protected]

I have a ordered and returned a product on 02th june 2020. Since it was cod, they have told to give account number in the site. All details provided, what happened was account number was wrong (1 number was missing), so the ac number was invalid while the transfer the amount and utn number was shared by the team. I checked with my bank for the provided utn number, from my bank side, they have told they returned the amount the remitter account since account number was wrong. My bank provided the reverse utn also for reference. I have shared all details including my bank statement regarding that my amount is not refunded yet. But still myntra has saying we have sent amount on 02th june.. Everytime new caller is speaking, i have explain everything finally they will tell senior will call.. But no response for the past 1 month

I was supposed to recieve a refund more than a month ago and it still hasn't credited to my account. Whenever i try to contact myntra, they say useless things like contact your bank and 'we can't do anything about it. We're giving u the reference numbers. We don't have any more authority.' and i contacted the bank many times but no use. And when i contacted myntra again and asked for help, they said they couldn't do anything else and gave me the reference numbers which i provided to the bank but to no use. Guess what myntra, i made the contract with you, i paid the money to you. So if i don't get it back, you're the one i'm going to hold responsible and you're the one who should feel responsible for giving back the money, if you can't take responsibility for refunding customer's money then don't make online payment mandatory while purchasing. And don't try to get away again by just providing me reference numbers. Actually talk to the bank and do something about it.

I had ordered a mark and spencers bathe and body trio combo. I received a defective product. Myntra accepted my return request. I twice received msgs that a return has been attempted but it failed, whereas no return was attempted and then they closed my return request. It has been 1 month, i have been following up. With them, but no help. They just assure that return pick up is scheduled but no return has taken place

I have ordered a tshirt in myntra on 17th may and today is 15th july and still i have not received my parcel. They extended the delivery to 1st july and tull date no proper update is there. They also not say to us to cancel just that they are delaying everyday when i call them. Are we stupid wasting our time money and energy on them. My order was prepaid then also it is not delivered yet. Still i am able to see that product on their website they should not put that now if it is not available. They are fraud and myntra doesn’t say themselves that we cannot provide the order they just delay that’s the worst part. Hate the service.

I have ordered puma black lather sneakers on 19th of june, i have already paid through my credit card for the same. The estimated shipment was 28th of june. But it has not been delivered till the date today (15th of july) i have already my registered a complaint for the same thrice the time but i still not get the proper solution for the order, when i was registered my complaint one of their executive give me the schedule for 15th of july and told me to wait till the date, i was okay with that but now today is 15th of july but i still not get any of their response, such a irresponsible thing they did, i used to do shopping with myntra but now it seems quite disappointing thing they did with my order.
I am gonna attached a screenshot of my order.
Disappointment!!!

I have returned 1 kurta set of rs 1299 after 11 days i did not get refund back i have called many times but they always give the reference number bank has told we did not get money on behalf of me

I have ordered a t-shirt from myntra which is sold by truenet commerce but it is not delivered yet... I order that product on 20th june... It takes more than 20 days but it is not delivered yet

My return was picked up at 9 th july but yet my money is not returned

Myntra.com delivered shoes size 8 inside box labelled with shoe size 6 on 12 july and after returning it on 14 july they hold the refund amount saying that the product is used what nonsense. Now they are delaying my refund saying we will contact delivery hub and then will process the refund.
This is like first doing online fraud and then accusing customer of returning used product.

I had ordered wow skin science onion oil 200ml
Instead of that i received kaya skin protection cream (Old tube) in outer covering which had label bearing wow skin science onion oil 200ml.
Order no. 114575367400154552901
Date of delivery 7th july 2020
Cost : 599 rs

I had lodged a complaint about this matter in response i got a mail that it has been declined as they delivered correct product.

This is incorrect as i got a tampered and wrong product.
This is highly unsatisfactory and disappointing from a company of your repute to do this.
I feel it was done because it was a non returnable product.
Desirable resolution: i want my product which i ordered and kindly take back the wrong delivered product

I had ordered one dorothy perkins blue and white dress on 26.06.2020 and placed return request on the same day. It was picked up next day itself. Then i got a mail on 30.06.2020 that my refund rs. 1145/- has been processed and will reach max in 7-10 days. After that, i am making constant calls to hear the same thing that it has been processed. I had checked multiple times with my bank and they clearly told that there is no such refund, not even on hold. Myntra sent a reference number[protected] of the refund which is wrong, as per icici bank.

I am totally fed up with myntra and lost all faith and interest in it. I want my refund back so that i delete this app forever.
Anita tehlan
Reg nmbr: [protected]

Date of incident: july 02 2020
I ordered wings powerpods from myntra i received an empty box i raised an issue about this they said they need 4 days to resolve and again 4 th day they said sorry sir i can't help you with it. What i can't help you with it what is this myntra you guys delivered an empty box and you said you can't help then how is going to help.
Need my product at any cost.

I have ordered two sarees... I received the product on 13th july itself but due to its bad quality i applied for return... On 14th july the delivery boy came for pickup but he denied to take because price tag was not there... Here i want to clarify that i didn't got any price tag from myntra itself... I have only received a brand tag and tax invoice with the product... I have complaint to myntra also bt they take very long time to solve the query... So i want consumercomplaint.com to help me with this... Please try to arrange the pickup as soon as possible and help to refund my money back...
Order id[protected]-8675501