Myntra.com — backpack

Address: 411039

Had ordered a bag pack, had already paid money, bag pack was supposed to delivered on 28th june but it did not. When called myntra support for the same bag pack said it is already been delivered. For reference support team mailed me proof of delivery having signature. But that signature is not mine or any of my relatives'. I have been asking for refund from last 16 days but they are saying the same thing that we are working on it we will get back to you. Have not received single call from them. This very pathetic approach.