I downloaded myntra app and received a mail from them that a discount of Rs 500 will be given on first order. There were absolutely no terms and conditions along with that mail. Moreover, there was no mention in the mail that discount is upto Rs 500. Under these circumstances naturally a person will believe that there is a flat discount of Rs 500.
So I placed order of worth Rs 2000 and incorporated the coupon code provided in mail. I was shocked to discover that the promised discount was non existent. It is nothing but a vivid case of cheating and dishonesty.
On contacting the customer service the executive insulted me by advising me to shop from a store that provides 100% discount.
The escalation team member gave me illogical explanations. My question is very simple and straightforward. Why no terms and conditions were given in mail or why it was not mentioned that discount is up to Rs 500.
This cheat and dishonest company has no answer to my simple question and keep cheating the customers by false and hoax luring.
However I strongly wish to mention that I am not interested in discount but I rancor cheating and corruption.
I advise MYNTRA to accept this fact and apologize in writing.
Dr H Kumar
Prof. Of Physics
Univ. Of Delhi
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