Myntra.com — Complaint against receiving wrong product.

Address:Duliajan, Dist- Dibrugarh, Assam, 786602

I would like to ask you for the full refund of the Product-Dressberry Sweaters, that I bought from your company on 22nd October, 2020.

The reason i requesting a refund is because i received a wrong product which i didn't expect about. I ordered a Winter Sweater of Dressberry brand (colour olive green) but fortunately or unfortunately i received a nail polish inside the box delivered by the Courier, which is not acceptable to me.

I have read your terms and conditions and am aware that i am entitled to a full refund in these circumstances. I attach the receipt of my purchase as a proof that it was purchased from your company.

kindly, let me know about the refund or I will be forced to fill a customer complaint against your company.

I look forward to receiving my refund as soon as possible.

your Sincerely.

Dikshya Bordoloi.
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Myntra.com customer support has been notified about the posted complaint.
Nov 21, 2020
Updated by Dikshya Bordoloi
If you delivered the right product then why do I receive the wrong one? I have proved. I am very much disappointing about your service.

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These are photographs of what I have ordered on 22nd October, 2020 and what was I received on 11th November, 2020.

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