Myntra.com — complaint email against return product

Address: Indore, Madhya Pradesh, 452001
Website: Www.myntra.com

Hello team,

This letter is to bring in your notice i have requested to return one product "gap blue medium wash denim skirt" under return number [protected]. The product is been successfully picked up from my place by your, whose details are below:

Associate name : mohd rizwan shah ml

Associate mobile no. - [protected]

One more associate came with mohd. Rizwan whose contact details are below

Associate mobile no. - [protected]

I have discussed with myntra manager about this incident, but he stated that he will ask mohd. Rizwan to update details, but again didn't find any solution.

Myntra's manager contact number - [protected]

They have picked up the product at around 02:00 pm ist & they have delivered two more products (As well to me.

They have successfully updated the details about delivery product, but they have not updated the details about return product & stated me that they will update when they will reach office.

The details are not yet updated on mytra site and i received message on 13th feb that the return no. [protected] is been cancelled because the associate is unable to reach me.

I had a word with your customer care executive member, that they will investigate on this matter. Your escalation supervisor has raised an incident against the issue. Pfa for reference.

Kindly look into this on urgent basis or escalate this matter to your higher management, so that i can get my money as soon as possible.

Please find the attached email, which will help you to understand my concern

Hope will get resolution as soon as possible.

With regards

Nikeeta agrawal

Contact no. [protected], [protected]
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