Myntra.com — complaint for the product received and how customer service handled it

Address: Gautam Buddh Nagar, Uttar Pradesh, 110019

Hi,
This is very hurtful when you trust a brand name and they cheat you. I ordered two brand products (steve maden & marks spencers) I got the product like it is a third class local product. The products are packed in a local dabba. I highly doubt on the products are original.
Moreover, Mr. Yashpal (senior) was so rude, he made feel that I have done something wrong.
I am not sure he even wanted to help me or not.
Customer care is never ready to help for current issues and they are always keep on saying that it will not repeat in future.