Myntra.com — da milano brown solid genuine leather shoulder bag

Address: 560076

Had placed an order for this leather bag on 6 april 2019 with myntra. The promised delivery date was 15 april. The product was priced rs. 5238 after all discounts. An amount of rs. 5000 was paid as myntra gift card which i had received from my employer. Only an amount of rs. 238 needed to be paid as cash on delivery. The product was not delivered even by the 15th april. I called up customer care and raised several complaints and there was no action. Finally on 20th april they attemtped to deliver the product which i refused to accept because the order was already delayed too much and also since i wasnt available at my home to take the delivery. I have already raised several complaints regarding this issue. The complaint numbers are in[protected]. However there has been no refund for the amount of inr 5000 till now which i had spend using the myntra gift card gifted by my employer.