| Address: Kollam, Kerala, 691012 |
I have ordered a headset from mantra on the jan 1, 2020. The product was delivered on the 12th of jan.
The packaging was all smudged and damaged to a very great extent.
Now coming to the product. The product packaging was torn and the i could not find any sealing to the product.
To make matters even more pathetic, the original cover was tampered and using cellotape the original packaging of the product was stuck onto.
One of the side of the headset and deformed and there was rattle sound when it was shaken.
I have raised complaint on mantra. And i was expected to get a response on th 15th, i even called them yesterday and they assured by the e0d 15th i will get a email stating what to do next.
Today is 16 and i again called them, and i was told to wait for another 24 hours to get the response.
This is my first purchase from mantra and boy i could say.
Never ever am i gonna buy a product from mantra again, i would certainly make sure none of the people i know will ever order from mantra again
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