[Resolved]  Myntra.com — debited my bank account twice

I placed an order with myntra.com... Order number[protected]-6187103 for the value of 3202 rupees

On checking my bank account they debited this amount twice... I senr them many emails and they kep saying they want a pdf of my transactions for the whole month to which 3said i will not provide these unnecessary details.

I sent them a screenshot of my bank account where ot clearly shows my account was debited twice.

After many phone calls and endless waiting on calls and emails without resolving my complaint they deleted my myntra account with them. An account which was over 5 years old.

So when i asked y they did this they said i have abused their code of conduct or broken the customer rules.

I am attaching my bank screenshot and the order that this is concerning.

My name is nabeela
[protected]