Myntra.com — Declined refund request

Address: Bengaluru

Website: Www.myntra.com

I have ordered a few clothes, out of which 3-4 items I had returned where there were fitting issues. One of the product I requested to exchange. The pick up guy picked up all the products for return or exchange. Next day I also cancelled the exchange request in a thought that exchanged item could be too loose to me.

Now the product I bought is also with Myntra, neither I received the exchanged product nor the refund.

I have tried calling their customer care so many times and explained them this case but these guys are saying that they did not receive the exchanged product.hence they cannot refund my amount.

I have checked my almirah so many times though I clearly remember that I handed over the product to their courier person.

This is a clear cheating and i truly lost my trust from myntra