Myntra.com — Defected product received

Received defected product of HrX shoes by myntra. The size was also not of fit. The product seems not to be of original brand. Field executive denied to accept the product. Another ticket has been raised as my return was put on Hold. The customer care team says they will check again. Need my refund. Never ever going to shop from myntra. Order no. 115946632750658468901