Myntra.com — defective product received, exchange /return declined

Address: Gwalior, Madhya Pradesh, 474006

Website: Myntra.com

I ordered here & now women green and golden self design flared maxi skirt, order number[protected]-8799901. The product i received was defected, the string attached to it was not properly stitched, hook and zip were broken. I immediately raised the return request, the very next day the exchange product was out for delivery. When i told the delivery person about the defect, he declined to accept the product, and asked me to raise the issue with customer care. I did the same, but my request was declined by them by saying that the product was checked and verified and was in sealed condition when delivered to me. But it is not my fault that the product has some minor defects, i assured them that the product is unused and unwashed with all pricetag and packaging. Please highlight the issue to Myntra. I am a regular customer of Myntra, i want them to return my order and refund my amount.