Myntra.com — defective under warranty sparx sandal not replaced

Address: Thane, Maharashtra, 400603

Hi,

I purchased 1 spark men black scandal from myntra.com with 3 month warranty. Now after 2 month scandal bottom soul open due to lack of glue.
I was same inform to myntra team as well as spark team with snap shot and bill of invoice.
Reply from spark team: kindly contact the seller (Consulting room pvt ltd) for further resolution.

Then i same inform to myntra team but they declined return request also not provide seller detail. Incident id : (In[protected])