Myntra.com — delay refund of money

Address: 603103

Hi,

Im eswar i have ordered a tshirt from myntra, i have received the wrong order from them and i have raised a return request.

The guy from myntra came and collect the shirt on 29 dec 2019 and upto now i have not received any kind of response.
I keep on calling to customer care they will ask me to wait for 24 hrs, but i will not get any kind of responce from them.
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I have placed an order in my wish list and went it and order it through debit card. At first order didn't placed so j clicked again to purchase but at last the amount was deducted twice but the order is not placed. There is also statement in my transactions of bank that about the order but there is no money returned.total amount of 14, 000 is lost

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