Myntra.com — Delivered a 5 year old damaged product and refusing return

I have been delivered a damaged 5 year old product from Myntra (Order ID #1156216 [protected]). This was my first ordering experience from Myntra. The team is refusing now to take the product back.

I would suggest all my contacts to stop all their transactions with Myntra as it has started cheating and fooling its customers by sending old, worn out, bad condition products.

I request the Consumer team to look into the details shared and help in getting me the required refund.