Myntra.com — Delivered partial product

Address:Myntra

Received partial product from Myntra. While I reached out to them for exchange request. They are not ready to process my request as per them they had shipped was sealed while it left their warehouse. I had been following up with them for more than couple of weeks, but, no resolution until now. (attached is response from Myntra)

order # 1154882 [protected]
Product order: Black knitted dress with attached linning (attached)
Product received: only linning (attached)
+4 photos
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Myntra.com customer support has been notified about the posted complaint.
Nov 03, 2020
Updated by monica virbhan
Hi, Myntra has not reached out to me with proper resolution.
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I ordered 2 products of same company in single order. I received bill of both but only one product..pls help.. After complaint..i received message of pickup.. Didnt get product how to return?

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