I had order 7 cloth products which was valued nearly 9, 000 rupees. At first 3 products were arrived for delivery and the delivery person called me.The conversation was as follows:
Date of incident:[protected]
DB - Delivery Boy
DB: Sir there are three products available for delivery which costs nearly 2976 rupees.
Me: Yes
DB: Sir, we cant deliver the product to the specified location can you please come to the myntra logistics location and can you please collect.I will send the location sir
Me: ( I was just shocked for a while) Why should I come anna. Till before I collected the products at my location, why what happened now?
DB: Sir I think it was E- Kart logistics and now it came to Myntra Logistics which is too far from my location to your home anna. ( Now after knowing my age he just called me anna and to be frank the distance from my location to his office was nearly 4 km). Anna many people from the location are also collecting the product by coming to this location.( how fair it was I don't know)
Me: Anyway, anna why I should come - I just asked again
DB: Anna if you wont wish to come I just return the product as it was too long from our location to your location, we wont deliver it was final. ( He just said)
Me: How can you do like that (and I came to know that he wont listen to me and I will just call the myntra customer care and I will find the solution) and I just said wait I will come.
DB: Ok anna, Anna I will give my personnel number and I will share my location and I will be available through my phone and you can call for any query anna. ( and I gave my number and asked him to put me message and I just cut the call)
After all this, I just called the myntra customer care and I explained all these things and she just replied that sir you don't need to go there, they will only deliver the product at your doorstep.
Still I got the call from the delivery boy and said that anna you got two more product when will you come and collect anna.
Now he directly demanded me to come to his location collect the product. The way the delivery boy was very rude saying that if you wont come and collect the product I just return it and also for the new arrivals he just said anna as you already had my personnel number I just keep these products with me and I just put in my shipment as delivered, you can collect your products at your free time( for this I said no).
The Phone number of delivery boy : [protected]
Remedy I need:
1. I need my new arrival products to be delivered to my location.
2. I also need some compensation for the collected products from theirs location.
3. This should not repeat for anyone and for anytime
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