[Resolved]  Myntra.com — delivery boy rude impolite and intentionally holding return product refund amount

Address: Myntra, Bangalore, Karnataka, 560102

As there was no network in my mobile i did not receive any calls from delivery boy but that guy behaved was very rude and impolite to me was keep on scolding something in hindi, telugu & english for not attending his calls at the time of delivering and time of picking products that too inside my office campus in front of my colleagues. He challenged he will not deliver any products to my office address and he did not pass my return product on quality check. I returned product very next day in same condition as per myntra instructions i was waiting to know his feedback he did not say anything. But later i received message from myntra that my refund is on hold due to his feedback. He is revenging on me and intentionally doing this. The way he behaved inside my office infront of my colleagues was very very disturbing he challenged that he will not deliver any products to me if it is in my office address. Now he took revenge on me by stopping refund amount for my returned product. Delivery boys should be trained properly for sure myntra will lose customers because of these kind of delivery boys. He was very rude and impolite infront of my colleagues very disturbing. How it's possible for me to use both kurthis overnight? It has mentoned by delivery boy that i have used both the products overnight. Myntra should be sensible before blindly trusting delivery boy feedback. Also infront of my office colleague he rudely told me to give rating for him i told him not to order me.
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Jan 14, 2020
Complaint marked as Resolved 
I seriously did not expect this from myntra thought Myntra wont consider my complaint but once after calling Myntra customer care and posting my complaint on Facebook @MyntraSupport the supervisor from Myntra called me and listened to me patiently.They finally resolved the issue and refunded my amount back.
Myntra.com customer support has been notified about the posted complaint.
 
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    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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