Myntra.com — delivery of wrong item and returning thereof

Address:

Chandigarh, Punjab, 160022

Sir
I ordered adidas men navy supernova m running shoes vide order no[protected] 5182801. Instead wrong item rather substandard item was delivered to me at 1630 hrs of 4.3.19. Immediately i placed return request at1638 hrs on 4.3.19 itself as per procedure. Pick rep. Of the agency came on 5.3.19 but refused to accept the wrong item. So iodged complaint in custamor care they in turn gave approval for pick up on 6.3.19. Then pickup representative came on 7.3.19 and i showed him approval of myntra for pick up but he did not respond. Since then i am regularly approaching myntra customer care to resolve the problem but pick up representative does not turn up to pick up the item. Custamor care says pick will be done but no pick up of wrong item has been done so far. Please look into it
Thanks
Raina