Myntra.com — Delivery through EKART

Address: Kolkata, West Bengal, 700019
Website: www.myntra.com

My order has been in my city hub for quite some time now. This is getting ridiculous. Yesterday I was supposed to get it.But I got a message saying they were unable to deliver the damn product.
This is outrageous . It was supposed to be delivered on 03.07.17. But still I cannot get a clarification regarding this. I have contacted customer support. They did not provide a justification about this. And said will get in touch to clarify the issue. Still nothing. This is too much. I want to wear my damn shoes that I ordered some 2 weeks back. EKART Tracking ID: MYNP[protected]
"Unable to attempt delivery due to operational issues" this is the message sent by them . Please make this right as I require my product urgently.
PFB the screenshot for the undelivered product tracking
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I have requested Return on July 5, 2017. Return No[protected]. My return was scheduled on 6th July. It was not pickup-ed on the same day. Then it was again scheduled on 7th July. When i called the pick up person he said he would not able to pick it up.

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    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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