Address: Hyderabad, Andhra Pradesh, 500081 |
Order number[protected]-1534901
I ordered 2 JBL wireless earphones on 21 June 19.I received on 25 June and I have received only one. The JBL blue earphone which I dint receive is 1330 rupees and the box just contained an orange USB cable. I called the customer care on the same day. The agent said it would take 2 days to give update on it. I spoke to supervisor and asked to give a proper confirmation on the call. Supervisor also said the same.
After 2 days I received an email stating that the request is "declined". I called customer care 4 times and spoke to 4 different supervisors. None of them could help. Everyone kept on saying that the investigation says "Product is been delivered" and hung upon me. If proper investigation was done they would come to know that the earphone is not there in the box.
How pathetic is this service.
This is the first time I'm using myntra and its the worst experience. If I don't receive my money or the product I will uninstall the application.
I need either product or my money back ASAP. Was this information helpful? |
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