Myntra.com — did not received my refunds

I purchased 3 products
1. Highstar grey jeans - rs 781
2. Here n now blue jeans - rs 935
3. Bitter lime combo jeggings - rs 999
I have returned all those 3 products due to quality n size issues
The products has been collected n there was a status that refund processed
It's been 12 days but refund has not been processed yet
Refund processed on dec 13 and 14.
I was daily keep on calling to myntra from 1 week n they were saying that refund processed from their side n providing the reference numbers to contact bank people, the bank ppl were saying that there is no update about refund and no amount credited in your account, they were saying that nothing can be done with those reference number, contact myntra n follow with them.
I was fed up calling these people, so that i'm raising a complaint against them.