Myntra.com — Ecom Service Behaviour

Dear Team,

Am and my friends are regular user of your services but at this time my sister is ordered a shoes from your site & same has been delivered at the same time but due to quality issue of his sole we want to returned from your website & requested for same but when today your Ecom-Partner service executive came & taken product from us & after 2 hour he call me & said he is not accepting my product & then i said to him to give written same on mail then he argued to us & said me to come his office & then he send someone to returned my product then he came & shouting us on my door & then when i go to his office then Mr.Vinshuk said he is not my employee such this type very bad behavior not expected by Myntra & TEAM.

If he is not taken my product then he simply returned to me why he argue me i attached a call recording on same please listen. My order details are mentioned below.
Product Name:-Shoes
Order ID:-#115543153042584363601

Want to replace same kindly do the needful.