Myntra.com — empty package received

Address: India, 700156

Website: Myntra.com

Ordered a product from myntra,
Upon receiving it found it to be empty.
Followed the protocol, directly called up their customer service.
They apologized for the inconvenience and said that they'd do something about it in a while.
Next, i get a mail from myntra stating that they can't do anything about it as from their end the package was delivered.
The mode of payment for the product was online.