Myntra.com — Exchange on hold need to be resolved

The order was made of HRX by Hrithik Roshan
Lifestyle Men Medieval Blue Rapid-Dry Solid Jackets
Size: S
Due to not liking of quality it was exchanged for
United Colors of Benetton
Men Olive Green & Navy Blue Colourblocked Hooded Sweatshirt
Size: M
the Return could not take place because the delivery boy said-
1. There is no price tag
But now we have found price tag so we want exchange.
2. The product quality
It is as same as before and was not worn therefore we need exchange.