Myntra.com — Fake product and not returning the product

Address: 129/b kailash nagar

Website: Myntra.com

I have ordered one police leather bag in sale and from Myntra end I got a fake product instead and I have all the pic and evidence and when I ask for return Myntra customer support just hang the call saying we are connecting with supervisor it's been 13 days and 13 times they themselve mark as resolved selling fake product and miscommunication to me I am so mentally unstable for this act.

I am mentally harassed my the customer support and it's been 13 days I am taking regular follow up for pick up