Myntra.com — fake shipment tracking

I recently ordered a watch through mytra and after ordering, it showed 2 weeks time to deliver the product. While tracking, it showed that the product reached the nearest ecom courier facility within 2 days. After about 5 days i got a msg that the product was out for delivery. But i never received it. After complaining abt this to myntra customer care. They suggested that i wait for 2-3 days. Now i got a msg saying that the package has been returned back. The total process looks fake and something s fishy, they let you buy something on an offer and hold the money for 2 weeks. Talking to customer care is useless as they only know to apologize and not sort out the problem.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hai sir I have ordered a hrx jeans on May 21 unfortunately the item was not good and I have initiated a refund but I dint got my refund yet so please initiate an enquiry on this

Thanks®ards
Naveen raj

I placed an order which was RAYMOND CLOTH FABRIC and it doesn't have any MRP tag. Now the myntra is refusing to accept the return static mrp tag is mIssing. Myntra agent picked up the product but next day recieved msg that procuct tag is missing. Even though i have return the product in the same condition i have received.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information