Myntra.com — faulty gift card shabby customer support

Address: New Delhi, Delhi, 110009

Dear all,
I bought a gift card for my brother on his birthday around 15 days back. My brother was unable to use it. He complained to the customer support to which they said that there is some issue with the pin and the sender only rest the pin. When i called the customer support they said the pin cannot be reset. After that i have done at least 6 mails and numerous calls to them.. Every time i get the generalized answers and till date i don't have the solution. These bunch of ignorant people don't know the technicalities. You would find conflicting answers to the same question of you call them again and again. One thing is clear; there knowledge is quite shallow. Customer hardly matter to them. They wouldn't proceed with the refund. They would come up with new ways and means to frustrate the customer.
Anybody who is going through is strictly warned to be careful of myntra. You would regret doing business with them sooner or later.