Myntra.com — faulty product received and company not able to solve the issue

Address: Bangalore, Karnataka, 560066

Hi,
I ordered a black formal shoes from myntra around 3 weeks back and the product got damaged within 3 days o[censored]sing. When i called customer care regarding this, they told me that i will get some solution in 72 hrs. I waited and called them back and since then they are telling they need 24 more hours every day. I have been calling myntra since 2 weeks now on daily basis and they are telling same thing agian n again that they need 24 more hours. This is really irritating and ridiculous from a company like myntra. They do not care about their customers and just make a fool out of them. Really fed up with the worst customer service in the world.
Thanks and regards,
Vaibhav jain