Myntra.com — forced to pay wrong paylater amount

Ritama

from Mumbai, Maharashtra

Nov 25, 2019

Address: Kolkata, West Bengal, 700086

Website: Flipkart and myntra

Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason i was unable to is that they had been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through myntra but due to some glitch in either of the companies, my paylater has not been updated. I have called both the companies but to no avail. I have been forced to pay an extra amount of 800 as flipkart paylater because i have been threatened by flipkart that they would take legal action. Yet there has been no initiative to process refund or provide any resolution from their end. As you can see the amount of 763 has not been adjusted. I have already contacted them and they have told me that they have processed the refund
Now i am going to take legal action for harassing me in this manner. They told me that they would resolve this issue but both the companies are bent in blaming each other and have acquired money from me through fraud

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Myntra.com customer support has been notified about the posted complaint.

Nov 25, 2019

Updated by Ritama Order id[protected]-3625703

Nov 26, 2019

Updated by Ritama Please return my 100 rupees late fee as well since I couldn't pay the amount due to glitch of both the companies and I had called several times before last date to resolve it

Nov 28, 2019

Updated by Ritama Flipkart has told me that it will take legal action against me for not being able to clear my paylater due. The reason I am unable to is that they have been showing the wrong amount. The actual amount should be 777. And they have added another 763. The item that was ordered worth 763 has been returned to origin through Myntra but due to some glitch in either of the companies, my Paylater has not been updated. I have called both the companies but to no avail. So due to wrong paylater amount being shown, I could not clear the due on time and now they have levied extra 100 rupees on that basis. After 3 months today they solved the problem, but has not adjusted the late fee. Please ask them to give back the money they took as late fee. My account is with the e-mail [protected]@gmail.com

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Comments

Vaishali jenny K

from Chennai, Tamil Nadu

Nov 26, 2019

Hi,

I have received a package from Myntra with my name, Vaishali, and my address, No 11 subramaniyar koil street, velachery, chennai-42 Velachery Chennai 600042 India". However, I have not ordered the product nor has someone ordered for me. The bar code on the slip details is "ML[protected]". I am concerned about safety. Need urgent help!

pst@1992

from Mumbai, Maharashtra

Nov 26, 2019

I got my my saree yesterday which not as per specified product and mistakely redeemed the insider points this is my first order from myntra and i dont aware about 3 rd option which is redeemed points and now im not able to exchange which is not satisfied .

I dont want your insider points just want replacement for my product . Need help