Myntra.com — fossil watch

Address: 32B, k.p lane, hazra, opposite of tandoori darwar, Kolkata, West Bengal, 700026

I have ordered a watch from myntra but at the first time the item was not placed successfully but money has debited from my account. I have called myntra for it but they r saying my money is stucking into gateway and it will refund by 1st oct. Today is 30 september but till i have not get my money back. Please do something in this regard. The ammount was 7395