[Resolved]  Myntra.com — fraud in delivering order

Address: 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bamgalore-560068, Karnataka, 462022
Website: www.myntra.com

I ordered 2 tshirts on 2nd october on myntra.
But i didn't get my order but the order was showing delivered. I also talked to the delivery boy who was going to deliver me. He said your delivery box has lost somewhere and his office sir said him to click on order delivered and signed a dummy sign in the mobile and pay him the amount of the order. But there is no any update from your side regarding this. Kindly check on this and let me know. Also i want the original order which i delivered if possible. If not, then i want my refund because that's their mistake and miscommunication.
I also called the myntra customer care two times but there's no update regarding this.
They just send me the proof of delivery as someone signed a dummy signature.

I request you to kindly investigate on this and suitable action should be taken.
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Nov 1, 2019
Complaint marked as Resolved 
I got a call from Myntra Head Office and they asked me about the whole scenario. They told me that they would investigate about it and after investigation..almost after 10 hours I got refund as Myntra Credits and Order was showing Lost in the Myntra My Orders menu under my delivery order.
Myntra.com customer support has been notified about the posted complaint.
 
2 Comments

Comments

Mynta return no. [protected], I ordered, a Polo flying machine t-shirts, bit I get a round neck t-shirt..
Price paid rs 502
I get wrong product but mynta customer says you get right product..
Company not ready to return cloth..
I want my money back... Fraud company mynta
I get wrong product but mynta customer says you got right product.. And your return request declined

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