Myntra.com — fraud shipment - mango trouser

Address: Myntra, 611, 6th floor, Reliable Business Centre Commercial Premises Co op society, Anand nagar, Oshiwara, Andheri West,, Mumbai City, Maharashtra, 022

Dear customer care,

I ordered a mango navy blue regular fit solid cropped formal trouser
Order no.[protected]-1400903
Name : jolene dsouza
Registered mobile no. +91 [protected]

I was shipped a wrong fake product of zara track pant with a mango tag on it.

1) product images / brand tags – attached
2) bar-code number[protected]

This is a clear case of fraud.

I placed the order on 17th feb 2020 and immediately on 18th feb 2020 the product was shipped. This itself is so suspicious.

When i called myntra they said as per their system they have shipped the right product and they refused to give me my refund.

There is some fraud happening at myntra which they are hiding.

This is my hard earned money and i have been openly robbed by myntra. I have paid a huge amount for this product.

Please please help.

I request for a refund.

Regards,
Jolene dsouza
[protected]