I had myntra credit worth Rs 10, 229 in with them due to some returns. I use Google authentication to log into their system. I logged in today and was trying to order and the found that my credit has disappeared. Looking deeper I saw that someone has places an order of 10, 213.65 with them at the following address and number.
Ph No: [protected]
fci, Jyoti Nagar, Noonmati.
Noonmati, Kamrup - 781020
I did not even recognise the address and was told that given this had not reached the delivery station they wont deliver and then my refund it processed. And when i check back in my account in the evening i find that this is already delivered. Now all the customer care executives are saying is they can't commit on refund. They build a crappy non-secure system and they take away my hard earned money. They asked me to fine a cyber crime FIR and even then they wont commit on my refund. Was this information helpful? |