Myntra.com — Fraudulent claims about discount offers, disguising customers

Address:	Bengaluru, 560103
Website:	myntra

Myntra has come up with discount offers on "Big Fashion Festival" 03-10 Oct 2021, stating 10% instant discount on payments done through ICICI Bank Credit Card.
Looking at the offer, I selected multiple products and made purchases through ICICI Bank Credit Card on the Myntra mobile application on 05 Oct 2021.

However, On completion of the payment I was not offered the 10% instant discount that the site has claimed through its advertisement.
On inquiring about the same from Myntra's customer Care service, I was told that the card which i used to make payment is not eligible for the discount.

It is pertinent to mention that the Myntra app has not shown any disclaimer about any specific type of ICICI Bank Credit Cards which are not eligible for the said discount. It simply shows that discount available for ICICI Credit and Debit Card payment
The Customer Care executive failed to address my query on why the site has not mentioned the details of the cards not eligible on the company's mobile app.

This kind of activity clearly states the fraudulent marketing gimmicks that the online fashion apps like Myntra are employing and are thus fooling the customers.

I feel cheated as I was tricked to buy more from Myntra app. It is a mental trauma to find out why such discrepancy has happened and to resolve the issue.

It request that strict and severe actions should be taken against the company as they are fooling the customers by showing fraudulent offers and they should be heavily penalised for such crookery.
I also appeal the company to compensate for the offer they have published and an apology for putting me through all this suffering.

(Additional details:-
Date of incident :- 05 Oct 2021
Order ID:- 118533159555339506401 (using Myntra mobile app)
Company :- Myntra.com
PAyment Done :- Rs 5539 (ICICI Credit Card)
client no :- [protected]

Attaching Screenshots of the offer as shown on the Myntra App and the Payment Made.

I look for the early action upon my complaint.

Regards