Myntra.com — giordano watch black

I had ordered this watch on 1st december 2019 and received it on 4th december 2019. And i placed the return request as soon as i saw the product. The watch’s dial has scratches on it, the polish on the band has worn off from so many places! Even the invoice they gave is vertically cut into half so that the price, date and time of the whole order is not visible. The watch costs 9990. It is very very expensive. Please look into the matter asap. I called the customer care, they were not of much help. They are just saying that i’ll get an update regarding it on 11th december. I don’t want to keep the watch with me for that long. Please look into this matter and help. Please.