Myntra.com — H&M Men turquoise Solid Zipped Cardigan
S
Shreya2112
from Pune, Maharashtra
Mar 22, 2022
Ordered a H&M cardigan but received a kids jeans in a extremely small myntra packet by default a sweatshirt would never fit in it in the very first place .So I requested for a exchange but the delivery agent said it does not match the cardigan ordered so he cannot take it and requested me to contact call centre. After telling the agent the situation he said it would be resolved within 4 days however they said they did proper investigation and that they had sent the right product. I still contacted the call centre and asked them to reinvestigate nearly 4-5 times however every time they said they sent the right package. Later when spoken to the escalation desk manager, he wouldn’t listen and said they’ve checked all cctv and that the seller was the best seller indirectly telling me I was lying and that his company doesn’t tolerate online platform abuse.I sent them proper evidences on mail with photos and videos on how a sweatshirt would never fit in the packet in the very first place . It was a matter of common sense but still couldn’t get my refund of 2300.they’ve scammed me for 2300rs inspire of being a myntra insider
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