Myntra.com — I am complaining about a product that Myntra is not accepting returns

Hi,

So basically i ordered a trouser from Myntra and since the fitting and the quality was not upto the mark, i placed a return request withing hours of the product being delivered, but guess what they rejected the product saying quality issue.My question is what will I do in dew hours to that product which was picked up next day. The rejected product was delivered to me after 10days and no matter how much I fought with the customer care, they r now telling me that the product cannot be returned . I have all the proofs where on the website it's mentioned that the product can be returned within 30 Days and it's not even been 30 days since it was delivered to me. Imagine this happening to one of their loyal customers who has been shopping from them for 10 yrs now. I have clicked photos with the tag intact and of the product showing that the product is not compromised.
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Myntra.com customer support has been notified about the posted complaint.
Jul 05, 2022
Updated by Sawleha Sayed
Screenshot of the return policy

 
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