Myntra.com — I am complaining about the missing product in the Tracking Id : ML[protected]

Address: Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103

Website: www.myntra.com

I bought 2 products from Myntra on Friday, Jun 17, 7:59 PM
1. Rubans Women Anrique Gold-Toned & Red Embellished Temple Jewellery Set
2. Rubans Women Gold-Plated Handcrafted Jewellery Set
Both product are from same seller 'Sold by: AK Enterprises'.
Myntra delivered one parcel/packet [Your Tracking Id : ML[protected]] on[protected] nearly between 12 to 12:30 PM by its Logistic Partner : Myntra Logistics.
When I opened the Myntra delivered packet/parcel, it has only one item - Rubans Women Gold-Plated Handcrafted Jewellery Set. I reached to Myntra support within hour on same day [[protected]] and explained the issue that one item is missing. They asked some questions and I shared all the details/informations.
Below issue/ticket(s) got created for this issue.
IN[protected]
IN[protected]
IN[protected]

But they did not provide the resolutions and close the ticket. I tried to reopened the ticket many times but every times they copy pasted the same answer.
[---Start of the Message---]
Dear Customer,

This email is with regard to the missing item in your order.

We have found that the complete product(s) were dispatched from our warehouse in a properly sealed package. We have also received a confirmation from our Logistics team that the package was delivered in sealed and pristine condition to the same address as updated while placing the order.

We regret to inform you that the claim stands declined and thus we would not be inclined to look at the same anymore.

We value your association with Myntra and thank you for your support & cooperation.

Regards
Myntra
India's Largest Online Fashion Store
[---End of the Message---]

If I would have sixth sense and without opening the packet, I could get to know that what is inside the packet and what is missing ; I never accept the packet.

I want my refund for the missing item 'Rubans Women Anrique Gold-Toned & Red Embellished Temple Jewellery Set'