Myntra.com — I didn't get my refund from myntra

Stephy69

from Mumbai, Maharashtra

Jul 21, 2019

Address: PARACKAL house, chettiyamparamba p.o, kelakam, Kannur, kerala, Kannur, Kerala, 670674

I ordered a jeans from myntra on june 23, the order was failed due to some error occurred in the site. I used to order this using my debit card, the amount of ₹714 was debited from my bank account more than one time, my total loss is ₹1, 428. Even the order was failure the money got debited. And i didn't get my refund yet. I tried to contact myntra many times, on the first call one of their call representative told me that they refunded the money to my account and the problem maybe with the bank account, i went to the bank and enquire about the money, they gave me the proof of the money which debited to myntra. When i contacted myntra for second time, their another call representative told me that they didn't get my money as well, i have been trying to get my money back since last three weeks. It's so sad that they treat it this way.

Was this information helpful?

No (0)

Yes (0)

Myntra.com customer support has been notified about the posted complaint.

Aug 28, 2019

Updated by Stephy69 No response from consumer board!

Related Myntra.com reviews

View all 9819 Myntra.com Reviews

Comments

Neels Sharma

Sep 22, 2020

I didn't get a refund of given products yet, its been months since i"m waiting for it i contacted customer care even they are not helping me .
they just send some reference ids and those are useless for me .
I have send my 6 month account statement in PDF form also but all they do is send me the reference ids of refunds again and again.

these are the products i want i refund back on:
KASSUALLY
Women Burgundy Regular Fit Embellished Regular Trousers
Refund processed on 14th july of ₹503.00 which i didnot received yet .
and
KASSUALLY
Women Grey Peg Leg Regular Fit Solid Cropped Peg Trousers, Refund processed on 14th july of ₹503.00 which i didnot received too.
and Rue Collection Women White & Black Checked Top Refund processed on 14th july of ₹389.00 That too not arrived yet.
and Allen Solly Women Camel Brown Solid Pumps, Refund processed on 20th jun of ₹1, 264.00 .