Myntra.com — i dont receive my refund for order refund transfer - order number [incident: in[protected]]

They are not giving me my refund
The payment is made from debit card
After 12 days still my refund is not reflect in my account
They are ging me refrence number but not the rtgs, utr, neft number by wich i can trust on them that they have refund my money
Please take axtion against the company and help me to refund my money of rs 944 only
The paymnt is debited on 5th of july and return was picked up on 15 july they give a time period of 10 days to refund mu money in my account. On 25 july the time period has been completed and still i have not received my refund.